Refund policy

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or different from what you ordered, please contact us at https://www.theodoretrends.com/pages/contact. Include your order number, a description of the issue, and clear photos of the item and the affected area. If the packaging is damaged, please include a photo of that as well.

We will review the issue and contact you about the appropriate resolution, which may include a replacement or refund. Please contact us before sending an item back so we can provide instructions.

Made-to-order items

Our apparel is made after you place your order. We do not accept returns or exchanges for change of mind or for a size or color selected incorrectly by the customer. Please check the product details and size chart carefully before purchasing.

If we send a size, color, or design different from the one you ordered, please contact us so we can review and resolve the issue.

This policy does not limit any rights you may have under applicable consumer law.